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NIMH Data Archive
NDA ABCD CCF OAI NIAAADA AMP SCZ HEAL

Customer Satisfaction Questionnaire

133 Shared Subjects

N/A
Clinical Assessments
Satisfaction
01/27/2016
custsq01
02/21/2023
View Change History
01
Definition
Submission Template
Query Element Name Data Type Size Required Description Value Range Notes Aliases
subjectkey GUID Required The NDAR Global Unique Identifier (GUID) for research subject NDAR*
src_subject_id String 20 Required Subject ID how it's defined in lab/project
interview_date Date Required Date on which the interview/genetic test/sampling/imaging/biospecimen was completed. MM/DD/YYYY
interview_age Integer Required Age in months at the time of the interview/test/sampling/imaging. 0::1440 Age is rounded to chronological month. If the research participant is 15-days-old at time of interview, the appropriate value would be 0 months. If the participant is 16-days-old, the value would be 1 month.
sex String 20 Required Sex of subject at birth M;F; O; NR M = Male; F = Female; O=Other; NR = Not reported gender
comments_misc String 4,000 Recommended Miscellaneous comments on study, interview, methodology relevant to this form data
Query csq_q1 Integer Recommended When you first came to our program, were you seen as promptly as you felt necessary? 1::4 1 = No, it seemed to take forever; 2 = No, there was some delay; 3 = Yes, promptly; 4 = Yes, very promptly
Query csq_q2 Integer Recommended In general, how satisfied are you with the comfort and attractiveness of our facility? 1::4 1 = Quite dissatisfied; 2 = Indifferent or mildly dissatisfied; 3 = Mostly satisfied; 4 = Very Satisfied
Query csq_q3 Integer Recommended Did the characteristics of our building detract from the services you have received? 1::4 1= Yes, they detracted very much; 2 = Yes, they detracted somewhat; 3 = No, they did not detract much; 4 = No, they did not detract at all
Query psq5 Integer Recommended C: How satisfied are you with the amount of help you have received? P: How satisfied are you with the amount of help your child has received? 1::4 1 = Quite dissatisfied; 2 = Indifferent or mildly dissatisfied; 3 = Mostly satisfied; 4 = Very satisfied csq5a, csq5b, csq_q4
Query csq_q5 Integer Recommended Considering your particular needs, how appropriate are the services you have received? 1::4 1 = Highly inappropriate; 2 = Generally inappropriate; 3 = Generally appropriate; 4 = Highly appropriate
Query psq6 Integer Recommended C: Has the help you have received helped you to deal more effectively with your problems? P: Has the help your child received helped your child to deal more effectively with his her problems? 1::4 1 = No, they seemed to make things worse; 2 = No, they really didn't help; 3 = Yes, they helped somewhat; 4 = Yes, they helped a great deal csq6a, csq6b, csq_q6
Query csq_q7 Integer Recommended When you talked to the person with whom you have worked most closely, how closely did he or she listen to you? 1::4 1 = Not at all closely; 2 = Not too closely; 3 = Fairly closely; 4 = Very closely
Query psq2 Integer Recommended C: Did you get the kind of help you wanted? P: Did you get the kind of help you wanted for your child? 1::4 1 = No, definitely not; 2 = No, not really; 3 = Yes, generally; 4 = Yes, definitely; csq2a, csq2b, csq_q8
Query csq_q9 Integer Recommended Are there other services you need, but have not received? 1::4 1 = Yes, there definitely were; 2 = Yes, I think there were; 3 = No, I don't think there were; 4 = No, there definitely were not
Query csq_q10 Integer Recommended How clearly did the person with whom you worked most closely understand your problem and how you felt about it? 1::4 1 = Very unclearly; 2 = Somewhat unclearly; 3 = Clearly; 4 = Very clearly
Query csq_q11 Integer Recommended How competent and knowledgeable was the person with whom you have worked closely? 1::4 1 = Poor abilities at best; 2 = Only of average ability; 3 = Competent and knowledgeable; 4 = Highly competent and knowledgeable
Query psq1 Integer Recommended C: How would you rate the quality of care you have received? P: How would you rate the quality of care your child has received? 1::4 1 = Poor; 2 = Fair; 3 = Good; 4 = Excellent csq1a, csq1b, csq_q12
Query psq7 Integer Recommended C: In an overall, general sense, how satisfied are you with the help you have received? P: In an overall, general sense, how satisfied are you with the help your child has received? 1::4 1 = Quite dissatisfied; 2 = Indifferent or mildly dissatisfied; 3 = Mostly satisfied; 4 = Very satisfied csq7a, csq7b, csq_q13
Query psq4 Integer Recommended C: If a friend were in need of similar help, would you recommend the program to him her? P: If a friend's child were in need of similar help, would you recommend the program to him her? 1::4 1 = No, definitely not; 2 = No, not really; 3 = Yes, generally; 4 = Yes, definitely csq4a, csq4b, csq_q14
Query csq_q15 Integer Recommended Have the people in our program generally understood the kind of help you wanted? 1::4 1 = No, they misunderstood almost completely; 2 = No, they seemed to misunderstand; 3 = Yes, they seemed to generally understand; 4 = Yes, they understood almost perfectly
Query psq3 Integer Recommended C: To what extent has the program met your needs? P: To what extent has the program met your child's needs? 1::4 1 = None of my (child's) needs have been met; 2 = Only a few of my (child's) needs have been met; 3 = Most of my (child's) needs have been met; 4 = Almost all of my (child's) needs have been met csq3a, csq3b, csq_q16
Query csq_q17 Integer Recommended Have your rights as an individual been respected? 1::4 1 = No, almost never respected; 2 = No, sometimes not respected; 3 = Yes, generally respected; 4 = Yes, almost always respected
Query psq8 Integer Recommended C: If you were to seek help again, would you come back to our program? P: If you were to seek help again for your child, would you come back to our program? 1::4 1 = No, definitely not; 2 = No, I don't think so; 3 = Yes, I think so; 4 = Yes, definitely csq8a, csq8b, csq_q18
Query csq_totalscore Integer Recommended Customer Satisfaction Questionnaire total score severity_totscore
Query visit String 60 Recommended Visit name
csq9a Integer Recommended To what degree did the treatment program help you to better understand your disorder? 1::4; -9 1=It was not at all helpful; 2=It was a little helpful; 3=It was quite helpful; 4=It was very helpful; -9=missing csq9b
csq10a Integer Recommended To what degree did the treatment program help you and your partner support each other through the experience? 1::4; -9 1=It was not at all helpful; 2=It was a little helpful; 3=It was quite helpful; 4=It was very helpful; -9=missing csq10b
csq11a Integer Recommended How would you rate the extent to which your partner was included in the treatment program? 1::3; -9 1=It was not enough; 2=It was just about right; 3=It was too much; -9=missing csq11b
csq12a Integer Recommended How would you rate the amount of treatment (i.e., number and length of sessions) you received in the program? Please rate based on your overall impression of the service. 1::3; -9 1=It was not enough; 2=It was just about right; 3=It was too much; -9=missing csq12b
version_form String 121 Recommended Form used/assessment name
trtarm String 200 Recommended Treatment arm treatment
ptpr Integer Recommended Please indicate the status of the participant 1;2 1=Patient; 2=Partner
Data Structure

This page displays the data structure defined for the measure identified in the title and structure short name. The table below displays a list of data elements in this structure (also called variables) and the following information:

  • Element Name: This is the standard element name
  • Data Type: Which type of data this element is, e.g. String, Float, File location.
  • Size: If applicable, the character limit of this element
  • Required: This column displays whether the element is Required for valid submissions, Recommended for valid submissions, Conditional on other elements, or Optional
  • Description: A basic description
  • Value Range: Which values can appear validly in this element (case sensitive for strings)
  • Notes: Expanded description or notes on coding of values
  • Aliases: A list of currently supported Aliases (alternate element names)
  • For valid elements with shared data, on the far left is a Filter button you can use to view a summary of shared data for that element and apply a query filter to your Cart based on selected value ranges

At the top of this page you can also:

  • Use the search bar to filter the elements displayed. This will not filter on the Size of Required columns
  • Download a copy of this definition in CSV format
  • Download a blank CSV submission template prepopulated with the correct structure header rows ready to fill with subject records and upload

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